Travel Advisories & Waiver Policies

Information on Anurak Lodge travel waiver policies.

We will continue to provide updates as the situation evolves.

 

Dear Valued Customer,

We appreciate your continued support and business. We understand that nobody wants to cancel or postpone their holiday. With the uncertainty surrounding the COVID-19 coronavirus, we maintain that the health and safety of our guests and employees are the number one priority. At Anurak Community Lodge, we understand that you are looking for safety, flexibility, and peace of mind before traveling during this time. 

Therefore, we are waiving all cancellation charges, regardless of sudden changes in your schedule, for existing and new bookings from now until 15 June 2020. With these updated terms and conditions, we hope they will help maintain your trust and confidence in our establishments. 

Our team is here to help you. We also encourage that you consider postponing rather than canceling and extend the following offer:

These cancellations can be re-booked to new dates before 31 December 2020, with a 20% discount.

Cancellations do not need to be re-booked right away; the offer is valid by merely presenting the cancellation email at a later moment when new plans are available.

As we are continuously monitoring the situation, we are adhering to the World Health Organization (WHO) and local health authority guidelines to maintain a safe and sanitary environment. To minimize the risk of COVID-19, we enforce social distancing for all our staff and guests, use alcohol sanitizer to clean all our surfaces, and take everyone’s temperature before the start of every shift.

We thank you and value your patience, confidence, and trust in us at this time. From everyone at Anurak Community Lodge, we look forward to seeing you as the situation improves.

Thank you,

Anurak Community Lodge